Objective

Our client, a long-standing provider of IT and automation tools to India’s travel and tourism industry, was facing poor website performance due to weak server management software — a problem that was costing the business prospective customers. The client needed better server management and maintenance suited to their requirements and data size.

Solution Delivered

JMDS set up cPanel on a Linux server and provided reliable hosting space, along with support for third-party APIs and certificates including SSL, SMS gateways, and payment gateways. The team also handled email setup and support, and managed regular backups, server security, and technology upgrades for the hosted domain.

Business Outcome

Following implementation, the website now runs smoothly with significantly improved loading speed, a lower bounce rate, and very rare downtime. JMDS committed to a 99.9% service uptime guarantee, with the team remaining available for ongoing support. The client has expressed satisfaction with both website performance and customer engagement.