Business Objective

The Derma Co, an AI-driven, dermatologist-backed skincare e-commerce brand, needed to fix weak UI/UX design that was limiting customer engagement. The client required a more robust server infrastructure, a better-performing e-commerce platform, and a dedicated technical team to manage and maintain it long-term.

Solution Delivered

JMDS provided on-demand UI/UX designers for the customer portal, priority server support for the hosted domains, and full AWS account management including instance security and technology upgrades. The team also delivered third-party API and certificate support (SSL, SMS gateways, payment gateways) and a dedicated senior Magento developer team to manage catalog browsing, catalog and product management, customer accounts, site management, order management, shipping, and checkout.

Business Outcome

The client’s e-commerce website now runs faster and more smoothly, with strong UI/UX driving higher customer engagement and a lower bounce rate. Reliable performance has helped the brand retain customers, increase sales, and achieve a significantly higher ROI.